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What is Consumer Connect?

Consumer Connect is a personalized, password-protected site that provides you with 24-hour access to information and requests related to your loan application.  Please log in to view messages or check the status of your loan.  You must have a valid Consumer Connect account to view the status page. 

Contact your lender if you do not have an account.

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NMLS #755830     |     FAIR LENDER     |     FAIR HOUSING

All loan products are subject to credit and property approval. All mortgage loans are originated by Cross County Savings Bank. This website does not represent any offer to enter into a loan agreement. Fees and prepayment charges may apply depending on the loan product you select. Refinancing to payoff existing debt may extend the term of the debt, possibly resulting in higher overall costs and increasing the total amount paid. Fees are subject to change. Other terms, conditions and restrictions may apply. Cross County Saving Bank may, but is under no obligation, to refinance your loan at maturity. You will, therefore, be required to make payment out of other assets that you may own, or you will have to find a lender willing to lend the money to you. If you refinance this loan at maturity, you may have to pay some or all of the closing costs normally associated with a new loan even if you obtain refinancing from Cross County Savings Bank.

You may file a complaint about Cross County Savings Bank or obtain further information from the New York State Department of Financial Services by calling the department's consumer assistance unit at 1-800-342-3736, or by visiting the department's website at www.dfs.ny.gov.

79-17 Metropolitan Avenue, Middle Village, NY 11379

718-326-6300    |    loanoriginations@crosscounty.com

NMLS #755830     |     FAIR LENDER     |     FAIR HOUSING

All loan products are subject to credit and property approval. All mortgage loans are originated by Cross County Savings Bank. This website does not represent any offer to enter into a loan agreement. Fees and prepayment charges may apply depending on the loan product you select. Refinancing to payoff existing debt may extend the term of the debt, possibly resulting in higher overall costs and increasing the total amount paid. Fees are subject to change. Other terms, conditions and restrictions may apply. Cross County Saving Bank may, but is under no obligation, to refinance your loan at maturity. You will, therefore, be required to make payment out of other assets that you may own, or you will have to find a lender willing to lend the money to you. If you refinance this loan at maturity, you may have to pay some or all of the closing costs normally associated with a new loan even if you obtain refinancing from Cross County Savings Bank.

You may file a complaint about Cross County Savings Bank or obtain further information from the New York State Department of Financial Services by calling the department's consumer assistance unit at 1-800-342-3736, or by visiting the department's website at www.dfs.ny.gov.